- We are able to ship our products worldwide. Depending on the terms of the transport company, some areas may not be shipped
- Orders will be shipped by Hong Kong Post Office Registered Mail or SF-Express.
- Air Registered Mail normally takes around 2 weeks to arrive in most countries (once shipped). Scheduled delivery date and time depends on origin, destination, and Post Office™ acceptance time.
- If your order has been shipped to you and hasn’t arrived within 2-3 weeks, please contact your local post office and quote the package tracking number. We can still assist however it will takes 1 -2 months for the tracking process through our Hong Kong Post Office.
For delivery check, please submit a comment on your My Account > Orders OR email to [email protected] directly with the subject “Delivery Check – (invoice number)” and include your information detail, product item, purchase date. Thank you.
- 我們使用 香港郵政(掛號) 或 順豐速遞 (香港地區運費到付) 付運
SELF PICKUP SERVICE
We also provide self pickup service. Please inform us if you would like to pick-up the product by yourself. However, if you have not pickup the products after 30 days, all late collection will be deemed to have forfeited their paid products with no monetary or other in-kind compensation.
- We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor’s display of any color will be accurate.
- We will accept the returned item if either: We deliver the wrong product, or shipping caused product damage.
- Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
For product return, please email to [email protected] directly with the subject “Product return – (product name)” and include your invoice number and simple reason. Thank you.
- 所有圖片只供參考， 一切以實物為準。
- 我們接受以下情況的退換：1. 發錯貨品 2. 貨品收到時已經損毀
如欲提出退換要求，請電郵到 [email protected] 並提供訂單及實物相片等資料。